What Kind of Person?

November 30, 2012

The Nov. 12, 2012 issue of Fortune magazine asked 21 high-profile people from all walks of life for the one piece of wisdom that got them where they are today.  The responses were typical tripe . . . except from Scott Griffith, Chairman and CEO of Zipcar.  Griffith said he received this advice from his brother 15 years ago:

"You have to think about what kind of person you want to be when you’re done with this experience.  Think about coming out of this a different person than you go in.”

Mr. Griffith got this advice shortly after he was diagnosed with stage 2 Hodgkins lymphoma.  But he came to see how this advice could be applied to any challenge – positive or negative – in his or anybody else’s life.

Think how different things would be if Pete Rose had asked this before betting that he could get away with gambling during his Major League Baseball career; or if Mark McGwire, Roger Clemens or others had asked it before the start of their steroid-stained MLB careers.

Which takes me to more recent fallen heroes:  Lance Armstrong, and Generals David Petraeus and John Allen. All three have done so much that is so good, most of which has unraveled with their ruined reputations.

If they had only asked, “What kind of person do I want to be when I’m done with this experience?”

They have come out of their experiences different than they went in, but not at all as they had hoped.

We used to say, “No good deed goes unpunished.”  It’s also true these days that no bad deed goes undiscovered.

Who’s Listening?

August 1, 2014

In an organization as diverse as this one, including that some schools are located more than a 10-hour drive from others and some schools are 100 times larger than others, differences of opinion about policies, procedures and programs are inevitable – and so are complaints about the decisions the organization makes.

One of the criticisms that decision-makers can count on from constituents is that they don’t listen well to or consult adequately with those affected by their decisions. Generally, such criticism comes from those who favored a different decision. They complain about the process when it’s really the result of the process that bothers them.

From where I sit, sometimes the target of such criticism, I often wonder if the pot is calling the kettle black. I wonder if the critics are listening attentively or at all to their own constituents. For example: 

  • While a significant minority of school administrators complain of the burdens of the MHSAA’s increasing requirements for coaches education focused on health and safety, nearly 100 percent of their parents want even more than the MHSAA is mandating – they want what we’re requiring sooner than we are requiring it, and they want even more required.
  • While it’s only slightly more than half of school administrators who want the MHSAA’s role and authority to begin before the 7th grade and want schools running those younger grade level sports programs, nearly 100 percent of students and their parents want these things to happen, and they have for a long time.

When I bring these two topics up to students or speak to local parent groups or county school board associations, I can count on getting an earful of impatient suggestions.

So while some school administrators might complain that the MHSAA isn’t listening well enough to them, I wonder if those critics are listening well enough to their own constituents.