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Outside View
October 4, 2011
Steve Jobs’ departure from Apple and then his death on Oct. 5 has caused just about every newspaper and business and technology magazine and online newsletter to provide its take on what Jobs meant to Apple, and to the world we live in.
Among the analyses I’ve read that could be most helpful to those in leadership of school sports is that of Cliff Kuang, before Jobs' death, in the October 2011 issue of Fast Company. In “What Steve Jobs Can Still Teach Us,” Kuang comments on Jobs’ “ability to see a company from the outside, rather than inside as a line manager.”
Over his career, observes Kuang, “He (Jobs) became less enamored of tech for tech’s sake. He blossomed into a user-experience savant.” He took the “outside view of a user.” Ultimately for Jobs, “usability was more important than capability.”
I suspect it would do us all well to take the same approach to school sports at the local and state levels; that is, to keep thinking about how the programs appear from the outside. How they appear to the end-user.
It’s all well and good that our rules are correct in their philosophy; but if they don’t make sense to end-users or don’t work in practical application, we may have problems. Same is true for our events, and for our technology.
It is impossible to expect complete understanding of all the policies and procedures of school sports or to avoid all controversy when the competing interests of partisans are involved as is the case in athletics. Remembering, therefore, that the task is not to please but to serve is a necessary mindset, because service in this work often means saying “No” or citing violations and requiring forfeits.
But even as we do these necessary but unpleasant things, which we know in advance will not be universally understood and supported, it is good to be mindful of how it all looks from the outside. It is most important that those in the necessary positions of doing these things be professional and consistent, with a steadfast commitment to apply policies and procedures uniformly. When people view the organization from the outside, even if they don’t fully understand or agree with a decision, they must see that each rule is applied identically to every school, without favoritism, and that rules are not just made up as we go along to relieve a pressure point or grease a squeaky wheel.
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Anniversary Celebration
May 9, 2017
Mixing work and family obligations is not recommended for marital bliss; and I’ve done pretty well over the years at not taking my work home to the extent that my family felt like the second team. However, once a year I insist that my wife comes to work with me. That was last Saturday night.
The Michigan High School Athletic Association’s Officials Awards & Alumni Banquet occurs each May, just about the time I should be considering a nice night out for my wife as we celebrate our wedding anniversary and Mother’s Day. So, one might think I am asking for trouble by making this event our big night out.
Yet it works. For if there is one thing the Officials Banquet demonstrates, it’s the power of partners and family.
Time after time last Saturday evening, officials thanked spouses for their support. For keeping late dinners hot and uniforms clean, of course; but also for savoring the stories that sports officials have so many of and share so vividly.
Officials know what it means to have a partner, and to have his or her back in good times and bad.
Officials are a part of a big family of people with affinity for one another that often grows into deep and abiding, lifelong affection.
It wasn’t just longevity that was applauded last Saturday; partners and extended families were honored as well. Not a bad way to celebrate a 45th wedding anniversary.