Leadership Communication

December 3, 2013

“We’ve got the weather,” the man said. And for years, my wife and I have wondered what he meant.

We had been walking in Dublin, Ireland and paused to photograph the huge wooden doors of an aging church building, when an elderly man on the sidewalk greeted us with those few words.

Did he mean the weather was bad because it was raining? Or, as we think more likely, was he saying the weather was good because it was a mild day with a gentle breeze and only a light rain?

My wife and I still recall that day in Dublin, that brief encounter, whenever we hear people make statements that could be interpreted in exactly opposite ways.

Speakers often say one thing and mean another, sometimes intentionally, sometimes innocently. Listeners often misinterpret what was stated because they had something different on their minds or expected something different to be said.

All of this and more adds to the difficulty of communicating effectively, whether between two people or within a team or organization.

Leadership communication attempts to minimize these misunderstandings; and an effective tactic for doing so is to have listeners restate what they believe they heard the leader say.

Communicating messages clearly and repetitiously is a leadership essential; but so is providing opportunities for others to repeat those messages. This leads not only to more precise communication, but also to more pervasive and powerful messages.

Not Acting Like Grownups

December 26, 2015

Take a look at Fox Sports Detroit today, the second of two days replaying the 2015 MHSAA 11-Player Football Finals at Ford Field.

What I’d like you to see – what I’m most proud of – is the behavior of the players.

Score a touchdown? Then hand the ball to the official, without any childish end zone dancing.

Sack the quarterback? Then head back to the huddle, without any ridiculous pointing and prancing.

So different from the professional game.

But sadly, some of that bad behavior is settling to the college level; and sometimes, there’s even a hint of it in our high school games.

But for now, the players behaving most maturely are the youngest, and behaving least maturely are the oldest.