Leadership Communication

December 3, 2013

“We’ve got the weather,” the man said. And for years, my wife and I have wondered what he meant.

We had been walking in Dublin, Ireland and paused to photograph the huge wooden doors of an aging church building, when an elderly man on the sidewalk greeted us with those few words.

Did he mean the weather was bad because it was raining? Or, as we think more likely, was he saying the weather was good because it was a mild day with a gentle breeze and only a light rain?

My wife and I still recall that day in Dublin, that brief encounter, whenever we hear people make statements that could be interpreted in exactly opposite ways.

Speakers often say one thing and mean another, sometimes intentionally, sometimes innocently. Listeners often misinterpret what was stated because they had something different on their minds or expected something different to be said.

All of this and more adds to the difficulty of communicating effectively, whether between two people or within a team or organization.

Leadership communication attempts to minimize these misunderstandings; and an effective tactic for doing so is to have listeners restate what they believe they heard the leader say.

Communicating messages clearly and repetitiously is a leadership essential; but so is providing opportunities for others to repeat those messages. This leads not only to more precise communication, but also to more pervasive and powerful messages.

New Beginnings

August 30, 2016

The Michigan High School Athletic Association office experienced an unusual amount of mobility this summer:

  • Gina Mazzolini retired after nearly a quarter-century on the MHSAA staff, with special attention to skiing, swimming & diving, tennis, volleyball, international students and interstate sanctioning.

  • Andi Osters was promoted to assistant director.

  • Dan Hutcheson joined the staff as assistant director.

  • Jeremy Sampson joined the staff in a tournament promotion, ticketing and marketing capacity.

  • We played musical chairs with offices: John Johnson, Andy Frushour, Andi Osters, Geoff Kimmerly, Kathy Westdorp and Cole Malatinsky all have a change of scenery or surroundings.

So we have some new faces, and some “old” faces in new places at the MHSAA office.

During all these transitions, I discovered I was less jealous of Gina’s retirement than I was of the new beginnings for Andi, Jeremy and Dan. Their new energy renews my own for so much that we hope to accomplish together in 2016-17.